FAQ

SHIPMENT

DUE TO COVID-19 EXPECT FULFILLMENT DELAY. APPROXIMATELY 2 - 3 WEEKS FOR PROCESSING.

INTERNATIONAL: 2- 4 WEEKS FOR PROCESSING

STANDARD SHIPPING ON DOMESTIC ORDERS - PLEASE ALLOW 2-3 BUSINESS DAYS FOR YOUR ORDER TO PROCESS AND 3-5 DAYS TO SHIP.

DEPENDING ON THE DESTINATION COUNTRY INTERNATIONAL ORDERS CAN TAKE BETWEEN 4 TO 14 DAYS TO DELIVER.

CHANGING SHIPPING ADDRESS

SHIPPING ADDRESSES CANNOT BE CHANGED. WE WILL ONLY SHIP TO THE SHIPPING ADDRESS ENTERED WHEN THE ORDER WAS ORIGINALLY PLACED.

SHIPPING FEES

SHIPPING FEES ARE NON-REFUNDABLE. THE ORIGINAL SHIPPING FEE WILL BE DEDUCTED FROM YOUR REFUND.

HOW CAN I TRACK MY ORDER?

ONCE YOUR PACKAGE HAS SHIPPED, YOU WILL RECEIVE AN EMAIL WITH CORRESPONDING TRACKING INFORMATION. 

FINAL SALE

ALL ITEMS THAT ARE OF A LIMITED RELEASE OR SALE ITEMS ARE CONSIDERED FINAL SALE AND CANNOT BE ALTERED.